The agreement
These terms govern participation in the askbenny partner program operated by Askbenny ("we", "us"). By submitting a partner application or using the platform, you agree to them. If you are accepting on behalf of a company, you confirm you have authority to bind it.
The program
Approved partners receive access to a white-label AI voice receptionist platform: a partner dashboard, a client application served under the partner's brand and domain, and wholesale customer accounts the partner resells at prices they set.
Applications are reviewed individually. We may decline or revoke access where usage would harm the platform, other partners, or end customers.
Subscriptions and billing
Program pricing has two components, billed monthly through Stripe:
- Platform access: $299/month per partner.
- Wholesale customer accounts: $79/month per active customer account, including 500 minutes of agent talk time; additional minutes are billed at $0.30/min.
- New customer accounts start with a 5-day free trial before the first wholesale charge.
- Partners bill their own customers at retail prices they set, through their connected Stripe account. The margin between retail and wholesale belongs to the partner.
White-label rights
While your subscription is active, you may market the receptionist service under your own brand, on your own domain, at your own prices. You may not represent the underlying platform as your own proprietary technology in a way that misleads regulators or acquirers, and you may not resell platform access itself to other resellers without written agreement.
Acceptable use
You and your customers may not use the platform to:
- Place or facilitate unlawful, deceptive, or harassing calls, including calls that violate telemarketing and robocall regulations
- Impersonate people or organizations beyond the intended white-label operation of your own brand
- Record calls without any legally required consent or notice
- Probe, overload, or circumvent platform security or usage limits
Support
Partners provide first-line support to their customers under their own brand. We provide tier-2 escalation support, runbooks, and a partner manager to active partners.
Cancellation
There is no long-term commitment and no exclusivity. You can cancel your platform subscription or individual customer accounts at any time; paid periods run to the end of the current billing cycle. On cancellation we will cooperate in good faith to migrate your customer accounts off the platform.
Disclaimers and liability
The platform is provided "as is". AI-generated conversation is probabilistic: we do not guarantee any specific call outcome, booking rate, or revenue result. To the maximum extent permitted by law, our aggregate liability under these terms is limited to the platform fees you paid in the three months before the claim arose.
Changes and contact
We may update these terms as the program evolves; material changes will be announced to active partners in advance. Continued use after changes take effect constitutes acceptance.
These terms are governed by the laws of Canada. Questions: info@askbenny.ca.