Who we are
askbenny partners (askbennypartners.com) is operated by Askbenny, a Canadian company. We provide a white-label AI voice receptionist platform that partners resell to their own business customers under their own brand.
This policy covers the partner platform at askbennypartners.com. Partner-branded client applications run on partner domains and are operated on behalf of the relevant partner; the partner is responsible for their own customer-facing privacy commitments, with this policy describing how the underlying platform handles data.
Information we collect
We collect the information needed to run a partner program and a voice receptionist service:
- Partner account information: name, work email, company details, and application answers submitted through the partner application.
- Client workspace information: business names, contact emails, and configuration partners create for their customers.
- Call data: recordings, transcripts, and summaries generated when an AI receptionist answers a call for a partner's customer.
- Billing information: subscription status and invoice history. Card details are processed by Stripe and never touch our servers.
- Product usage: page views and interaction events collected through PostHog to improve the product. We do not capture typed form values, verification codes, or call contents in analytics.
How we use information
We use collected information to operate the platform: authenticating users, provisioning partner-branded applications and domains, routing and answering calls, generating transcripts and analytics for the account that owns them, processing billing, and providing support.
We do not sell personal information, and we do not use one customer's call data to serve another customer.
Service providers
We rely on a small set of infrastructure providers to deliver the service:
- Amazon Web Services — hosting and data storage
- Clerk — partner authentication
- Stripe — subscription billing and partner payouts (Stripe Connect)
- Voice infrastructure provider — voice agent hosting and speech processing
- PostHog — product analytics
- HubSpot — meeting scheduling and marketing-site analytics
- Meta — advertising measurement on the marketing site (Meta Pixel)
- Amazon SES — transactional email
Data retention and deletion
Account data is retained while an account is active. Call recordings and transcripts are retained so the owning account can review them, and are deleted on verified request or account closure, subject to legal retention requirements.
To request access, correction, or deletion of your data, contact info@askbenny.ca. If you are the customer of a partner, you can also contact the business that provides your receptionist service, and we will support their request.
Cookies
The platform uses cookies for authentication sessions and theme preferences. On the marketing site, PostHog analytics cookies help us understand product usage, HubSpot cookies support meeting scheduling and visit analytics, and the Meta Pixel measures the effectiveness of our advertising. These trackers load only on our public marketing pages — never inside the partner dashboard or partner-branded client applications.
Contact
Questions about this policy or our data practices: info@askbenny.ca, or (431) 302-9777. We respond within one business day.